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The Imaging Systems International group of companies (ISI) constitutes a multimillion-dollar international enterprise that, having been one of the initial pioneers in its industry, is a market leader in the manufacture and distribution of replacement printer, facsimile, and copier ink cartridges. ISI supplies recycled/remanufactured and OEM compatible Inkjet, Laser printer and Fax cartridges and supplies to both the wholesale/dealer market as well as directly to the larger end-user market.

ISI does business with major, multinational corporations such as Sony Corporation, NEC, Honda, Bridgestone, and Hitachi Corporation as well as with many public sector government agencies and organizations throughout
North America, Europe, Asia and the Pacific Rim. ISI enjoys a top level reputation in the marketplace for meeting and supporting the needs of all its customers; producing and delivering high quality, reliable products; possessing a substantial capacity to fulfill its commitments to customers; and delivering a comprehensive line of replacement printer supplies - all at a significant cost savings to its customers.

ISI remanufactures over 170 different types of inkjet and laser toner replacement cartridges and supplies thousands of other kinds of new OEM and aftermarket cartridges for the numerous printer, fax and copier models in the marketplace, including the complete product lines of the greater market share companies in the U.S. such as Hewlett Packard, Canon, Lexmark, and Epson.

The company is American owned and has its manufacturing plants in Japan and Malaysia. ISI began its first manufacturing operations in Japan over a decade ago at a time when the non-OEM printer cartridge replacement industry was just getting off the ground. We had to design, develop and perfect our own manufacturing and distribution infrastructure without the vendor support network that is available to companies entering the printer supply industry today.

At first, entering the market and starting up manufacturing operations in Japan was a mixed blessing. On one hand, we were able to draw our production labor force from a very industrious, very competent, and very cost effective local labor pool. This condition, also now replicated in our newer plant in Malaysia, is currently a key ingredient in ISI's ability to optimize production efficiencies as well as deliver a cost effective value proposition to its customers.

On the other hand, the Japanese market had, and still does have, stringent requirements for quality, reliability and service support from local vendors that presented a formidable challenge to ISI in the first few years of the company's existence. Moreover, the Japanese market is very tough on foreign owned companies that attempt to break into and compete in their own local market. Our Japanese customers still do continually hold our feet to the fire. Fortunately, that experience tempers great strength into our manufacturing and quality control processes. That is the primary reason why, today, ISI products enjoy a favored reputation for quality and reliability throughout Japan and the rest of the world.

 

 Quotes
“ Every employee at this company comes to work every day with one prime objective -- to do whatever we can to help keep each ISI customer in the black.
Of course, we’re always there for them when they need quality color as well.”

John Spohr
President/CEO
I.S. International, Inc.
Tokyo, Japan
 
 
 
 
 
 
  ISI in the News  Contact ISI
September, 2003. ISI Research and Development.

ISI continues to conduct research, analysis and development for the Tokyo, Japan metropolitan government for surface treatment of toner cartridge component parts. This program was approved several months ago and will be an ongoing development project.

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