Does the use of non-OEM brand printer supplies void the Manufacturers Warranty on the printer?

Printer manufacturers cannot void the warranty on your printer because you use supplies and products manufactured by a third party manufacturer. Most countries have legislation prohibiting such restrictions. In the U.S., the Magnuson-Moss Warranty Improvement Act states: No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if:

(1)   The warrantor satisfies the Commission that the warranted product will function properly only if the  article or         service so identified is used in connection with the warranted product, and
(2)   The Commission finds that such a waiver is in the public interest.

What does OEM stand for?

OEM stands for "Original Equipment Manufacturer." OEM's such as, Canon, Epson, Hewlett Packard, and Lexmark manufacture printers as well as ink and toner cartridges that are used in them. ISI supplies both OEM name brand and ISI brand compatible and remanufactured products. ISI brand products utilize the same printer specific ink and toner as the OEM name brands.

What are compatible cartridges?

Compatible cartridges are specifically manufactured to meet or exceed OEM specifications. These cartridges offer a high standard of quality, reliability, and offer high-quality printing results. Compatible and generic cartridges are brand new cartridges, containing only new components, and are an economical alternative to expensive OEM brand-name cartridges and supplies.

What does professionally remanufactured mean?

Professionally remanufactured cartridges have been recycled to meet or exceed OEM specifications. The recycling and remanufacturing process involves inspecting, disassembling, cleaning, replacing worn out parts, reassembling, and refilling the toner or ink. Once the process is complete, the cartridge is then tested, sealed, packaged and ready to use.

Some of the reasons ISI enjoys a strong reputation for product quality in the remanufacturing industry are

     Every printhead and re-usable cartridge part is thoroughly cleaned and inspected.
     We use only high quality custom manufactured and tested inks and toners.
     We utilize advanced and stringent manufacturing processes to ensure quality control.
     Each and every cartridge must pass stringent use testing before being packaged and
      shipped.

What kind of quality can I expect from a recycled cartridge?

The quality is generally indistinguishable from an OEM cartridge.

Many parts of the cartridge are now completely reusable, recyclable and/or replaceable: optical photoconductor drums, wiper blades, doctor blades, developer rollers, primary charge rollers, foams, felts, seals and others. Page yield, density and toner formula are regularly and rigorously tested when assessing the viability of recyclable parts and materials.

Note* Xerox, Canon, HP, Epson and other OEM manufacturers use recycled and remanufactured parts in the cartridges they sell.

Does the quality of recycled cartridges vary according to supplier?

The quality is affected not only by the knowledge and experience of the supplier, but also by the quality of replacement parts and the use of the right type of toner or ink for any particular cartridge. To ensure trouble free operation, it is advisable only to buy from a reputable recycle manufacturer like I. S. International.


Does using remanufactured laser cartridges really save money?

It costs 30% to 50% less to purchase recycled cartridges. For example; if a Hewlett Packard 4000 printer uses 1 - $200 cartridge per month, the cost for running that printer is $2400 annually. However, if a remanufactured laser cartridge costs only $115 per cartridge, then the cost to run that printer is only $1380 annually. That’s over a $1,000 less per year to run that printer. A workplace using 5 to 10 printers saves 5 to 10 times that amount.

What do you do with cartridges that can no longer be recycled?

Generally, used cartridges can be recycled 4 or 5 times. ISI takes full responsibility for determining the viability of recycling each empty cartridge it receives. Cartridges that have reached their recycle limit are separated into ferrous and non-ferrous metal and plastic parts and sent to material recycle or disposal agents.